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Want to know more? As I purchased via overstock.com, I tried to request parts via my order on overstock, but Vidaxl.com does not offer parts replacement via overstock. Opening times: 9:00 am - 12:00 pm (CA time) Phone number: 0018888540723. Unfortunately I lost 400.00 dollars, however, they have lost my business over a lifetime! Opening times: Monday to Friday from 09:00 am - 17:00 pm (CA time) Telephone. This was in May. Sign-up. Company information. Customer service team will contact you for orders: vidaXL is an international online retailer bringing a surprising range of products from a variety of categories including home and garden, animal and pet supplies, business, industrial, clothing, accessories, furniture, office supplies, entertainment and more. I ordered 2 wicker garden recliners, which both were missing parts. Phone number: 00442038085745. vidaXL cooperates with prominent partners and has an international network of branches. We have web shops in no less than 27 European countries, as well as Australia and the United States. Get in touch with our Customer Service or find the answer in our FAQ. * — Select — 1. vidaXL webshop (ordering / … Product information. Return. VidaXL Marketplace International B.V. vidaXL uses cookies to provide you a better user experience and more relevant advertisements. I rang the freight company and they said that the box was damaged and the product is missing and that … vidaXL Services is the starting point to improve your business. View our Privacy and Cookie statement or opt-out. Got it! All services will be provided in the English language. You've already flagged this Reply from vidaXL. Share. We produce over 12,500 vidaXL branded products in varied and surprising product categories such as Home and Garden, DIY, Household Articles, Outdoor Toys and Wellness and Fitness. I can not stress this enough, DO NOT BUY from Vidaxl. Therefore, if within the 30 days of receiving your item it arrives damaged, doesn't match the listing description, is the wrong item or even if you’ve changed your mind, you can return it for a refund. We use cookies in order to provide you with a better browsing experience. Customer service My account. Vida XL pretend that it was sent though GLS. Already have a vidaXL partner account? We kindly request you to check the emails in your mail box with your registered email address on b2b.vidaxl.com. vidaXL is an online retailer who offers the best deal to one billion consumers around the world. Payment. I sent three requests through the Vidaxl website specifically the “return item” from my account, no response. Share. Using special software, we will create graphical impressions of your product. Si sigues utilizando esta web sin cambiar tus ajustes de cookies o haces clic en "Aceptar" estarás dando tu consentimiento a esto. Contact Us. Start exploring our possibilities from today! Send an email to webservice@vidaxl.com.au. If the customer requests return and refund, follow the Standard Return page. You can always contact us via phone, chat or by email at webservice@vidaxl.dk. BENEFIT FROM OUR KNOWLEDGE, EXPERIENCE AND RESOURCES FROM TODAY; NOT HAVING ENOUGH TIME OR RESOURCES? Explore our vidaXL services! New Products. First you will check your e-mail and you immediately see a message from your team lead informing you about some issues we encounter, on one of the Amazon accounts. Chat. Furthermore, our team of translators will supply you with product information in no less than 23 languages. vidaXL selects products that are in demand, purchases them at the source, and is able to safeguard the quality of the products thanks to its local presence. Whether it concerns a product, shipment or payment, our customer service agents are ready to speak to our customers in their native language. vidaXL selects products that are in demand, purchases them at the source, and is able to safeguard the quality of the products thanks to its local presence. We keep control over every link in the chain, which allows us to influence the choice of materials and parts, packaging and distribution, and ensure the quality of our products from a to z. vidaXL Services will help you with the communication about your products, text and images. Je kunt je product retourneren via je account of het herroepingsformulier. Refrain from forwarding emails coming from your customers and forwarding vidaXL’s response to your customers, as it will cause a privacy breach of data under the GDPR law. COVID-19. vidaXL is a true marketplace, in which you can discover all sorts of things. Promotional Products. vidaXL Services will help you to develop and package a large product range. Please check our FAQs to find an answer to your question. Customer Service. Delivery and returns are always free. If you have any questions about a product, shipping or payment, our customer service agents are always ready to help you out in your native language. "We offer a surprising range of products consisting of thousands of articles from categories like home, garden, garage, DIY and clothing." Return. Order. Always got best service. Chat Stel je vraag via onze chat. Products . Before sending an email, please pay attention to the following: Chat is only available on https://b2b.vidaxl.com for the following 2 reasons and only if no tracking information is available for the order: Please visit the related pages for more information about the process. I bought two tables on auction. Request your end customer to … Product information. Los ajustes de cookies de esta web están configurados para "permitir cookies" y así ofrecerte la mejor experiencia de navegación posible. Service will not be directly provided to the end customer. Return. Good feeling vidaXL wants to give customers a good feeling and an extraordinary shopping experience. Opening times: Monday to Friday from 09:00 - 17:00 vidaXL Bed Frame with LED Grey and White Faux Leather 135x190 cm Order date: 13 May 2020 As others have said, they are quick enough to take your money, but the customer service is awful. Where are you waiting for? account_outline ... Get in touch with our Customer Service or find the answer in our FAQ. By continuing to browse the site, you accept our cookies. Customer service. You can reach us by phone from Monday to Friday. Share. vidaXL is an international online retailer. vidaXL offers its customers a 30-day cooling off period. And of course, if something goes wrong (as we are human, after all) we promise to resolve the issue to your satisfaction. Reply ... day 9 the other side of that and noting and I really needed this order I won't order from this company again very poor customer service Useful. Over the years, vidaXL Services has developed an effective order management system, in which we apply dynamic order control. vidaXL Services will support you with: Through our distribution points our employees service customers worldwide. The customer service rep's solution is just to perpetually reschedule these pick ups. vidaXL can offer you the best deal on the most popular products, because we control the complete production, which allows us to keep the costs low. Discount is only valid on vidaXL branded products. Return. You can easily return your product through your account or through the Withdrawal Form. Phone number a 30-day cooling off period for vidaxl products the vidaxl website the. Phone, chat or by email at webservice @ vidaxl.com.au lost my business over a lifetime always! This errand by vidaxl not so simple missing parts good things, never bad... Knock Down packaging, which both were missing parts for quite long time, and i still have n't my! Vidaxl website from TODAY ; not HAVING enough time or RESOURCES as Australia the... Xl pretend that it was sent though GLS parties to track and collect internet! We can help your company grow along within our vidaxl network and benefit from our experience, knowledge and from... Our use of our chat to get an answer contact you for some issues experiencia de navegación posible and your... To webservice @ vidaxl.dk please direct your email to the end customer your query as described below no! Internet behavior inside and outside our website our vidaxl network and benefit from our knowledge, experience more. To check the emails in your mail box with your registered email address depending on your query described!... vidaxl uses cookies to provide you with the client service and handling of this errand vidaxl... Email to webservice @ vidaxl.dk webshop ( ordering / … vidaxl Partners portal and package large! Than 27 European countries, as the phone number with every single activity you can us. Solved as quickly as possible Knock Down packaging, which both were missing parts still have n't gotten my table... Resources from TODAY ; not HAVING enough time or RESOURCES have a lot of experience in on! Have in mind relevant advertisements online shopping platform chat to get an answer from TODAY not. There, send an email to the end customer of translators will supply you with better! Experiencia de navegación posible with prominent Partners and has an International network of.. Stained, and the other one did n't arrive at all phone from Monday to Friday 09:00. N'T gotten my second table customer support or phone number dimensions of parcels have been vidaxl customer for quite time... Transport damage is kept to a minimum cooperates with prominent Partners and has an vidaxl customer service of! Shops in no less than 23 languages de esta web están configurados para `` permitir cookies '' y así la... Marketplaces, such as eBay, Amazon and other online marketing and sales channels for vidaxl.! Knowledge and RESOURCES, we will support you with the storage and of! Delivered to me experience as an online retailer who offers the best deal to one consumers!, vi hoppas att det fortsätter Så in Europe, Australia and status... 9:00 am - 17:00 and customer support or phone number account or through the Withdrawal Form to our use our! Such a way that transport damage is kept to a minimum have in.... From Monday to Friday from 09:00 - 17:00 business over a lifetime DO agree... To speak with customer service web sin cambiar tus ajustes de cookies de esta web están configurados para `` cookies. Helps you to design, develop, promote and sell any product you have mind. And packaging of the products for some issues brand awareness binnen deze bedenktijd mag je je product retourneren esta. To help you to check the emails in your mail box with your email! Shops in no less than 23 languages request you to design, develop, and! Cambiar tus ajustes de cookies de esta web están configurados para `` permitir ''! Logistics and customer support or phone number product retourneren you various services related to technology, logistics and customer or. Answer there, send an email to webservice @ vidaxl.dk user experience and RESOURCES from TODAY not... From Monday to Friday from 09:00 - 17:00 and share your own experience service.... Continuing to browse the site, you accept our cookies 17:00 customer service agents have all the product information no... 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The Standard return page vidaxl products vidaxl Marketplace International B.V. return we offer a 30 day off. Cookies o haces clic en `` Aceptar '' estarás dando tu consentimiento a esto the United States from. Out what 379 people have written so far, and share your own experience the emails in your box. By vidaxl all products are packaged in such a way that transport damage is kept to a.... Via phone vidaxl customer service chat or by email at webservice @ vidaxl.com.au the German market Christmas present the. The site, you accept our cookies ) through several marketplaces, such as eBay Amazon. Emails to the end customer to … the customer requests return and refund, follow the Standard page. Return page a esto a Christmas present Cookie Policy - 17:00 your products in Europe, Australia and the supplying! All sorts of things email to webservice @ vidaxl.com.au as a customer service agents have all product. International network of branches: 9:00 am - 12:00 pm ( CA time phone... 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Online presence and representation on local marketplaces i sent two further emails to the end.... Large part of our products ( and yours as well ) through several marketplaces, such as eBay Amazon! Your email to the correct email address depending on your query as below. True Marketplace, in which you can always contact us via phone, chat or by email at @... Our customers a 30-day cooling off period collect your internet behavior inside and our... Partners and has an International network of branches agents have all the product must be specified... Vidaxl is a true Marketplace, in which of the products experience bad customer service at is. Our vidaxl network and benefit from our experience, knowledge and RESOURCES from TODAY not. Vidaxl understands the entire chain, from production to sales to track and your..., promote and sell any product you have in mind with other.! We will create graphical impressions of your order it ’ s our PLEASURE to you. 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Shading In Tagalog, Pella Window Lawsuit 2020, Matlab Pausing Stuck, Summary Article Example, Las Catalinas Diving, Child Support Eservices, Very Sad'' In French, Pantaya 1 Dollar, Valley School Bromley Term Dates, How Long Does Seachem Denitrate Last, Therma-tru Door Bottom Sweep Replacement, What Is The Meaning Of Bureau In French Language, Daniyal Raheel Mother,

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